REFUNDS & AMENDMENTS

Refund Policy

C-137 Me does not accept refunds for change of mind. If we miss the essence of the person in your portrait, send us clear revision notes and we will work with you to make it right.

If merchandise products are received damaged or broken, we will organise for a replacement product to be sent to you under an accelerated shipping arrangement. We only request that you share an image of the damaged product so we can share it with our printing partner.

How to Request a Revision

Simply email service@c137me.com with your order number and revision notes. We will update your portrait and resend it to you promptly.

Damaged or Faulty Printed Products

If you receive damaged goods or experience a manufacturing fault, please contact us immediately at service@c137me.com with a photo of the issue. We will personally assist you and resolve it as quickly as possible.